
The volunteers first met Muhd Radzman in 2003, when he was in the fifth year of secondary school. He lived in a mountainous area in the Penampang region, close to Kita Kinabalu, the capital of Sabah in east Malaysia. He had to climb hills every day to attend school. His house was a small, shabby wooden hut that was home to a family of eight. With no electricity or running water, Radzman had to study on the floor and relied on candle light at night. His father had left the family for another woman, so his mother had to support the family single-handedly with her meager earnings as a seamstress. Since his two elder brothers had married, he as the third eldest, became the one on whom his younger siblings depended. He had to juggle school work and housework and, to make matters worse, he had to pay special attention to an intellectually challenged younger brother who suffered from attention deficit hyperactivity disorder (ADHD). Despite this harsh environment, he never complained: hardworking and motivated, he had excellent grades and a good moral character and was well-liked by his teachers. His dilemma was whether to start working to support his family or continue his studies, as he wished; the question tormented him.

To encourage him, the volunteers arranged for young people from the Tzu Chi Collegiate Association to interact with him: young people can influence each other positively. He began to ask himself: "if others can make it to the university, why can't I?" In addition to home visits, the volunteers invited him to participate in recycling activities, to show him how 'trash can be turned into gold'. "Do not underestimate the value of a aluminum can – just like every human being has his or her own value, one shouldn't look down on oneself." Radzman took the volunteers' advice to heart: "if you feel that you are the unfortunate one, think about others worse off than you. For every obstacle, there is a solution." Radzman took to heart such encouraging words from the volunteers and stayed undaunted in the face of his adversity. Very soon, results of the pre-university examination were released and he was admitted to the university.

The volunteers based in Kota Kinabalu decided to grant him a subsistence allowance until he received a food allowance from the army again. Radzman has this incident ingrained in him: "I am very grateful to Tzu Chi for giving me the financial support to see me through my studies. Tzu Chi has taught me how to maintain an optimistic outlook at all times." Radzman has learnt how to adopt a positive attitude in dealing with problems that he encounters: "no matter how tough the situation is, hold onto your beliefs firmly and you will emerge victorious." Bearing in mind the advice and encouragement from the volunteers, he kept scaling new heights. But, during his second year in university, he was devastated to learn that his parents would divorce; he had always hoped his father would return to the family -- but his hopes were dashed and he lost the will power to carry on and improve himself.
His heart broken, he thought again of giving up his education. But very soon he thought of those Tzu Chi volunteers in their blue uniforms with white trousers and their inspiring words. "I thought of my mother and the Tzu Chi volunteers, I had to go on so as not to let them down," Radzman recounts matter-of-factly. The emotional upheavals and sorrows that he experienced were something unknown to others.
Finally, after four years of hard work, he graduated from Sultan Idris University of Education in Perak in 2010 and became a teacher in a secondary school in his hometown, Tubilu Tanjung Malim. He returned home with confidence. "Hardships give us maturity and wisdom," he said with a smile. Hardships make us feel despondent and hopeless; only by facing them directly can one change into a stronger person, as Radzman has demonstrated. When the volunteers meet him now, they have to address him as "Teacher". While they see the same dark complexion and youthful face, they notice for the first time that his teeth are sparkling white – because he has a wide, confident grin. The sense of confidence he exudes is felt by all those around him.

Volunteer Zheng Yue-fang carefully retrieved a photo from a paper bag, to the pleasant surprise of the family; it was a family photo taken years ago by the volunteers. She explained that she had kept the photo all this time and not shown it to them as she did not want to remind the family of a tragedy -- Radzman's intellectually challenged younger brother perished in a fire that engulfed their house shortly after the photo was taken. It was time to return the photo to its rightful owner after so many years. Holding it in his hand and gazing at it intensely, Radzman felt sentimental when he reminisced about the past.
"I am very touched seeing Radzman has made it," said Zheng. Before departing, she stepped forward to give Radzman a hug and burst into tears before she could utter a word. Leaning on the volunteer's shoulder, Radzman closed his eyes to re-live the heartwarming moment that he had missed so much. Shedding tears of joy at the sight of a young person who is making such a good contribution to society, Zheng was delighted that, from the beginning, she never gave up on Radzman.
To have experienced hardships himself makes Radzman more empathic to his students. "Do not be afraid of challenges, look at everything positively, cherish what you own at the moment and keep moving forward," he said. He gave an address at the Tzu Chi Kota Kinabalu bursary presentation ceremony on October 30, sharing his personal experience about overcoming all obstacles to attain success; he stressed that poverty is not an obstacle to success and encouraged the children at the ceremony to do everything to make their dreams come true. The audience of children, volunteers and parents were deeply touched by his message. "Seeing what Radzman has gone through, I no longer feel that I am unfortunate," said one parent in the audience.
The story of Radzman has demonstrated that, so long as one is determined and hardworking, no obstacle is insurmountable.
By Yong Chiew Fung
Translated by Dr Ong Eng Hong.
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